State Farm® Insurance Agent Laura Peterson

"Expensive but great service"

"Exceptional service. Laura recently sat down with us reviewed all our policies (which are quite extensive given a family of 5). She recommended and implemented changes that optimized our insurance cost (actually ended up reducing it) while also ensuring we were adequately covered to reduce any risk. All in all it was an excellent experience."

"Sarah deserves all the praise and commendation for her professionalism and speedy attention related to our insurance with Laura Peterson - State Farm. Thank you for being a stellar customer service representative!!!"

"Awesome staff! After struggling with automated systems designed by people, who obviously never use them, its such a pleasure to have my call answered by a cheerful and friendly voice like Kim's who's professional and knowledgeable service makes paying my bill actually a pleasure! Ty Kim! You are one of the many reasons Laura Peterson's customers love her 🙂"

"Great team! Would highly recommend."

"Excellent overall, Maria is ALWAYS competent and responsive. Even when i pester her multiple times! My go-to agent!"

"Laura Peterson's State Farm office is the best. They are competent, quick, and very helpful! I have never been let down by them. I've been with them for many years!!"

"Very responsive. great service and multi-product discounts"

"I’ve used Laura Peterson’s State Farm office in Los Gatos for years. The responsiveness and customer service is top notch. I always feel well cared for regarding my insurance needs and concerns. The people I’ve spoken with by phone are friendly & accommodating. I highly recommend."

"Always appreciate the immediate, professional and friendly service, thank you!"

"Helpful and efficient!"

"Cassie was very professional and well informed to assist me with my insurance review. I would highly recommend her and her office for any insurance need you may have.

I have also had great service and explanations from Jennifer. Although I'm unhappy with State Farm corporate with their outrageous premium increases, the people like Jennifer who work in this Los Gatos office are awesome."

"Always great working with this team"

"Great thanks to April, she is always helpful and answer my questions promptly."

"Laura Peterson is great to work with, as is everyone I’ve had contact with in her office. They handle my insurance issues promptly, efficiently and pleasantly. Even though I’ve moved away from the immediate area, wouldn’t think of going somewhere else."

"I have received nothing but professional and courteous service from Laura and her team."

"We've been with State Farm and this specific branch (Laura Peterson, agent) since 2015. We have life, umbrella, vehicle, and home insurance with them, and it's been a great experience for over a decade. They're very responsive (e.g. April, the customer service rep, always returns my email within 1 business day), reachable, helpful, and never pushy. I see no reason to change our insurance services at this point, and would not hesitate to recommend them!"

"We recently worked withChristy, she is wonderful and has great customer service. I recommend this office for all your insurance needs."

"Always appreciate the help from Sarah and April!"

"April Ichien, Customer Relations Representative Was helpful in our interaction and I am happy to report was informing me that my rate will be lowered. Thanks April ! I get lots of requests from other companies but this type of services keep me with State Farm."

"Local State Farm branch - highly responsive and helpful team. No BS, just efficient and personable."

"I would like to make my opinion noted that Sarah Hopper has helped me on many occasions with my many questions. I believe she is great at her profession and commend her for all that she does with this organization. I would like to thank her very much for everything."

"Excellent value and fantastic service! Real people answer their phones. Claims are processed fairly and quickly. I recommend them wholeheartedly."

"Great to work with and very helpful with the ever changing fire insurance situation in California."

"I just finally upgraded my life insurance after recently switching from another State Farm office that was not my favorite. Love these people! Cassandra and Jennifer have been super helpful. I’m so happy I made the switch and get to work with such helpful people!"